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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tito San

April 27, 2026

5  out of  5
rating by tito San
"Agent Veru Caballero went over and beyond. She is amazing! Great customer service, quick communication, great quotes and the very number one thing everyone needs is that excellent personalized experience. Speaking to someone, not just online. Having the same agent to talk to back and forth. Being able to ask questions and that quick response. Great people who are organized and ready to work with you. Very satisfied custome! Thank you!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Armando Perez’s Team! We deeply appreciate your kind words here in Northlake . "
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Julio Aguilar

April 23, 2026

5  out of  5
rating by Julio Aguilar
"Great customer service and highly recommend, Veru is professional, knowledgeable and explained all details of the policies which made the process quick and simple, definitely recommend her."
We responded:
"Julio, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Armando Perez’s Team—we are always here to help!"
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Manuel Padilla

April 7, 2026

5  out of  5
rating by Manuel Padilla
"Un excelente servicio y precio excelentes"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Yerika

April 3, 2026

5  out of  5
rating by Yerika
"I was referred to Armando Perez at State Farm, and I’m really glad I was it was a great experience overall. He made the whole process of getting insurance super easy. He took his time explaining everything, answered all my questions, and made sure I understood my options without feeling overwhelmed. Everything was clear and he was patient and helpful. I’d definitely recommend him to anyone looking for insurance. Thanks again for everything!"
We responded:
"Thanks so much for the amazing review, Yerika! We really appreciate your support here in Northlake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Brian Allen

April 2, 2026

5  out of  5
rating by Brian Allen
"Eduardo is hands down one of the best insurance agents I’ve worked with. He took the time to really explain my options, made sure I understood my coverage, and never once made me feel rushed or pressured. You can tell he genuinely cares about helping people. Any time I had a question, he got back to me quickly with clear answers. If you’re looking for someone knowledgeable, honest, and reliable to handle your insurance needs, I highly recommend reaching out to Eduardo. Great experience all around!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Hasmukh Patel

March 31, 2026

1  out of  5
rating by Hasmukh Patel
"I would not recommend this State Farm agent. My policy was discontinued after two claims that were never paid, which I find unfair and poorly handled.Also employees are very rude and showing attitude. There are so many better agents out there, stay away from this guy."
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Mayra M

March 28, 2026

1  out of  5
rating by Mayra M
"I DO NOT RECOMMEND THIS OFFICE. I have been a customer of this office for over 12 years, and unfortunately, my experience has consistently been frustrating. It has always been difficult to get clear information regarding our home and auto policies due to poor communication and lack of responsiveness. Emails and phone calls often go unanswered. However, when it comes to selling additional products like life insurance, the office is quick to call repeatedly. This contrast in service is very disappointing. Last week, our family decided to give this office one final opportunity. We spoke with Patty and several other staff members, but the interactions were unhelpful and came across as rude, dry, and dismissive. I even emailed Armando Perez - State Farm Insurance Agent directly and had to escalate the issue to corporate. Due to their failure to report our coverage to the state, my driver’s license was nearly suspended. It took almost two weeks to resolve something that should have been handled promptly. After more than a decade of loyalty, it is extremely disappointing to feel that this office does not value or care about its long-term clients. I would not recommend this agency based on my experience. We finally changed agents. You can do that online or through your State Farm app."
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carlos chaparro

March 17, 2026

5  out of  5
rating by carlos chaparro
"Mary y Brenda siempre me atienden muy bien son tan amables y paciencientes en explicar todo coberturas y me ayudan mucho con mis precios. La recomiendo a las dos para cualquier ayuda con aseguranza de carro, casa y seguri de vida."
We responded:
"Thank you for your kind review of State Farm Agent Armando Perez’s Team. We appreciate it!"
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Carlos H chaparro

March 17, 2026

5  out of  5
rating by Carlos H chaparro
"Muy agradecido con Mary Kehrt muy profesional su actitud única atenta a todo, ella me ayuda bien, la recomiendo"
We responded:
"Thank you so much for the 5-star rating, Carlos! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Benito Martinez

January 7, 2026

5  out of  5
rating by Benito Martinez
"I haven’t had any bad or unpleasant experiences with Armando’s office. His team is easy to connect and communicate with and they are responsive to emails and phone calls. Overall I would recommended Armando and his team to anyone looking to purchase an insurance policy."
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Adryz Zambrano

July 17, 2025

2  out of  5
rating by Adryz Zambrano
"When you have to renew and you call to ask for information, they serve you very rudely."
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Cheli Favela

April 27, 2025

5  out of  5
rating by Cheli Favela
"I highly recommend this business. I’ve never experienced this unique style of customer service. I now have excellent insurance and I understand my policy! Amazing! Thank you Patty and State Farm Insurance Agency."
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Richard Carmona

April 23, 2025

5  out of  5
rating by Richard Carmona
"Have nothing but good things to say about the team here at Armando’s office. My family has worked with Mari for over 2 years now and referred me when I was looking for my own life insurance. Someone I highly recommend, she not only listens to your needs but accommodates to your time, which for me is very important. Nothing was pressured onto me and was a smooth process getting educated on their services."
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Sonia Duran

April 16, 2025

5  out of  5
rating by Sonia Duran
"Great customer service !! I had the pleasure to work with Patty and she explained everything really well, she was really polite and helped me on insuring my 2 cars step by step, Patty made the whole process easy to understand and saved me money on my new insurance policies !! Thank you Patty !"
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Huendi Monares

March 20, 2025

5  out of  5
rating by Huendi Monares
"Excelente ayuda de mi Agente Mary Kehrt. Ella fue muy amable y me ayudó en todo mi proceso con mi aseguranza. Me dio la confianza de preguntar cualquier pregunta. Muchas Gracias Mary por su ayuda y paciencia!!!!!!! 😁😁"
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LatinMusic DjService

March 20, 2025

1  out of  5
rating by LatinMusic DjService
"Muy mala experiencia al contratar esta agencia ! La verdad no los recomiendo. Arrepentido de contratarlos."
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Diego Vargas

March 10, 2025

5  out of  5
rating by Diego Vargas
"Great Experience! Elizabeth Zuniga took care of my mom and I and made it a real quick and easy experience. She did a great job explaining everything clearly, definitely would recommend her if you have any questions !"
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Matt Minasola

March 5, 2025

5  out of  5
rating by Matt Minasola
"Rosa and Patty were very friendly,knowledgeable and helpful. I’ve dealt with several insurance agencies and was given the run around. Rosa and Party went out of their ways to make a smooth worry free experience. Highly recommend them both"
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Iharely

January 13, 2025

5  out of  5
rating by Iharely
"I had to write a review for the insurance agent Mary. She is the best! Anytime I call for questions regarding my coverage I ask to be directed to her, although the other agents always offer if they are able to help as well. She has been not just mine but also my family’s agent for years. She introduced me to life insurance and we have great coverage for home/auto through SF thanks to her. Also insurance for things I didn’t know existed, like in case of injury and sickness you can pay an insurance and if you’re unable to work due to your injury this insurance can still get you some income during hard times. She is a very dedicated hard working woman who looks out for you. She can personalize plans specifically for you and goes above and beyond because she has all the knowledge necessary in this field. She speaks Spanish as well so that’s an incredible plus for the Hispanic community. Thank you Mary!"
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A-1 Lawn Maintenance

December 6, 2024

5  out of  5
rating by A-1 Lawn Maintenance
"Thank You Armando Perez & staff"
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Carol Adelmy Jimenez

November 29, 2024

5  out of  5
rating by Carol Adelmy Jimenez
"La señora Mary, muy buena agente, amable y servicial. Siempre pendiente de nuestras necesidades."
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Gabe Vela

November 25, 2024

5  out of  5
rating by Gabe Vela
"Buen servicio...especialmente la agente Maria que siempre me a ayudado con mi aseguranza...recomendable 😁👍"
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Christian Giacalone

June 7, 2024

5  out of  5
rating by Christian Giacalone
"I am extremely satisfied with the help I received today from Rocio. She was very polite, knowledgeable, helpful, and very understanding. She helped me understand the changes that are happening with my policies. She is an added value to State Farm and their customers. She is an example to follow."
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Guadalupe Vasquez

May 16, 2024

5  out of  5
rating by Guadalupe Vasquez
"Mari help me out to fill my policies and was very helpful"
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Claudia Nieto

May 14, 2024

5  out of  5
rating by Claudia Nieto
"Mary is wonderful help"